Even as Verizon (NYSE: VZ) scales back its Fiber to the Premises (FTTP) roll out, the recent two week strike by 45,000 of Verizon’s wireline union workers drove the service provider to suspend the installation of new orders of FiOS service because it h…
In West Virginia, state regulators for several years have tracked a significant spike in consumer complaints as Verizon re-focused finances on more lucrative FIOS markets. Verizon’s own employees noted the company neglected DSL and landline systems, an…
Frontier’s (NYSE: FTR) mandate that union employees in its West Virginia have to work an average 70 hours work week to resolve lingering network and service issues is likely a move by the service provider to avoid the pitfalls that both Fairpoint (Other OTC: FRCMQ.PK) and Hawaiian Telecom faced after they purchased Verizon’s (NYSE:VZ) lines. West [...]
Last week Illinois regulators (with a little personal last-minute help from Illinois Governor Pat Quinn and some Verizon talking points) approved Verizon’s $8.5 billion plan to offload millions of phone and DSL customers to Frontier Communications. The deal was approved despite protests from a state Judge and her 47-page report — highlighting very clearly how [...]